Conference FAQs
Event registration
To register please go to the conference registration page and complete a registration form.
Early bird discounts are available until 12 February 2025. Please visit the conference registration page for details on current early bird discount offers.
Registration on the day of conference is subject to availability. Please contact the conference organiser to confirm availability. If space is available, payment on the day will be by credit card only.
Day rates are available on our registration page. This day rate includes morning and afternoon tea and lunch at the conference venue. The day rate does not include tickets to social events, these can be purchased separately.
The registration fee for participants includes admission to conference sessions, morning/afternoon tea, lunch and social functions, depending on the registration type. Please see the registration page for more details.
To view your conference registration information please log in to the registration portal or refer to your conference registration email. If you have forgotten your log in or are unable to find your registration confirmation, please contact the conference organiser.
Please refer to the conference cancellation and refund policy on the registration page. Cancellation fees may apply depending on the date of cancellation. All cancellations must be advised in writing to the conference organiser.
Conference accommodation
A limited number of rooms have been reserved on behalf of the conference delegates. Please visit the accommodation page for hotel information and rates. To secure the conference accommodation rates bookings should be made when you complete your conference registration online. If you have already registered and would like to book accommodation, please email the conference organiser.
If you have requested conference accommodation, your accommodation will be listed and confirmed in your conference registration email.
Please contact the conference organiser to amend or cancel your conference accommodation. Cancellation fees will apply to cancellations made within 30 days of the conference dates. See the accommodation page for details.
Yes, if you would like to request nights outside of the allotment, please input them into the additional nights field. The conference organiser will confirm any additional nights with the hotel and send you through an updated confirmation email.
Meals and dietary requirements
At the conference morning/afternoon tea and lunch will be provided to conference delegates.
Tea, coffee and water will be available throughout the day at the conference venue.
Please advise us of any special dietary requirements when completing your conference registration. Your dietary requirements can be viewed and updated in the registration portal.
Dress code
The dress code for the conference is smart casual.
Conference program
Please refer to the program page to see the full conference program. The program will also be available on the conference app (available one week prior to the conference).
Speaker information is available on the conference app and website on the program tab.
Conference app
One week prior to the conference you will receive an email with the conference app login details and instructions. We recommend you download the app before you arrive at the conference.
We highly recommend you download the conference app to maximise your engagement and enjoyment at the conference. On the conference app you can view the conference program, build your own personal agenda, take notes at sessions and export them for future reference. You can also view a list of the attendees, speakers, sponsors, and exhibitors and connect with them via direct in app messaging.
Transport and parking
Getting to BCEC via public transport is cheap, easy and efficient with bus, ferry and train options available. More information about planning your journey via public transport can be found on the Translink website.
- Train: South Brisbane Railway Station adjacent to the Convention Centre on Grey Street, or South Bank Railway Station are the most convenient stations to the Brisbane Convention & Exhibition Centre.
- Bus: The Cultural Centre Station on Melbourne Street and the South Bank Busway Station on the corner of Colchester and Tribune Streets are closest to BCEC.
- Ferry:The ferries operate every day and stop at the South Bank River Terminal on the Clem Jones Promenade. The inner-city ferry travels between the CBD, North Quay and Kangaroo Point, stopping at South Bank Terminal 1 and 2 on the Clem Jones Promenade.
Parking is available: https://bcec.com.au/visit/car-parking/
BCEC has undercover parking for up to 1500 vehicles. The car park has direct lift access to the Centre’s multiple convention floors and exhibition facilities. Carpark 1 is best for Merivale Street rooms, Carpark 2 and 3 are best for Exhibition Halls and Grey Street rooms via Russell Street Walkway.
At the conference
On arrival at the conference venue please check in and collect your name badge at the registration desk located on the Boulevard level of the Brisbane Convention and Exhibition Centre.
Please refer to the program on the conference app or website for presentation session times and room details. The program will also be available on a noticeboard located near the registration desk at the venue.
Please refer to the conference program on the conference website or app for mealtimes.
Post conference
A post conference survey will be distributed to all conference delegates.
We will keep you informed of future events via email. If you do not wish to receive updates via email please click on the unsubscribe link at the bottom of the email. Alternatively, you can follow us on our social media channels.
Conference photos will be available for download on the conference website.
To find out more about Expert Events please visit www.expertevents.com.au or email admin@expertevents.com.au.
Sustainability
The conference committee and organisers are committed to supporting sustainability practices and reducing the impact of our events on the environment. Our efforts to reduce the carbon footprint of this conference include:
- Printed materials are kept to a bare minimum.
- Attendees are encouraged to use electronic resources such as referring to the conference program via the conference app or website.
- Attendee name badges are printed on fully recyclable paper.
- Sponsors and exhibitors are encouraged to exercise environmental values and practices in their participation.
- If budget allows, when booking your flight, choose to offset your carbon footprint.
- Most of the accommodation options offered by the conference organiser are located near the conference venue. Where possible, we encourage you to walk or use public transport between locations.
- Choose to follow the waste separation instructions at the venue and at your accommodation.
- Bring a drink bottle to fill at the water stations at the conference venue.
- Bring a reusable bag to carry your conference materials in.
- Recycle where possible, such as your lanyard.
